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COVID-19 Update

COVID-19 Update

To all our valued customers and partners.

As COVID-19 continues to affect everyone it is our aim to keep you as up to date with changes as possible. We understand that everyone is undergoing challenging times and we are here to help, should you need it. With this in mind here is an update of how Oracle HCM and Payroll has been affected by the recent changes.

Symatrix has been and will continue to proactively push out notifications on the support available from Oracle and any legislative changes from the Government whilst helping our customers make the necessary changes.

The impact of COVID-19 on payroll processing, and ensuring your people are paid correctly (including system changes for Furlough, SSP, Carry Over of Annual Leave and DWP/DEAs orders) is our priority. Testing and guidance has and will be given to all HCM and Payroll customers as required.

April was a busy month with EOY and SOY but we have already delivered changes to ensure that those affected by COVID-19 have the help and assistance required to run Payroll accurately and on time.  In addition, we have also enabled online payslips to help customers move away from paper-based statements.

We will continue to closely monitor the situation and evaluate ways that we can help support you.

If you would  like to discuss any of these areas please contact your help desk or email If you aren’t a customer but would like to chat through the options of how we may be able to help in the short term, please contact

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