Oracle Application Managed Services
The Symatrix Oracle Applications Managed Service operating model has evolved over time, through working with customers proactively to understand their changing requirements to enable them to continue driving value from their investment in HCM and ERP technology and services. This approach has been key in building long-term partnerships with customers, many of who have been with Symatrix for over 10+ years. Symatrix provides an all-encompassing Managed Service solution to Oracle Cloud and EBS HCM and ERP users.
Our service amalgamates a number of separate elements; application support – technical, functional and environmental, release and quarterly update management, delivery of change through change requests, Testing as a Service, Reporting as a Service, training provision and Portfolio Project Management which seamlessly co-ordinates the entire service.
Customer link to the community portal
Case Studies
Loxam
Loxam awarded the contract to Symatrix as Loxam saw the Symatrix team as people that they could work with collaboratively, experts in their field and a safe pair of hands to help Loxam to achieve their objective of a first class Oracle HCM Cloud application.
Springer Nature
As well as the on time and on budget implementation we also provided functional support to backfill internal resource who had been taken from supporting Asia to be involved in the UK project.
Durham University
Durham University decided to look into alternative options and selected Symatrix as their Oracle Cloud Managed Service partner.
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