As well as the efficient project management of environment administration, change requests etc, combined with our regular Service Delivery Reviews this service element ensures that all activities within scope are aligned and, for example: a non production refresh does not lose any configuration that has been completed but not yet fully UAT’d and promoted into production. Symatrix focus in particular on a culture of continuous improvement and this subject is a standard feature of all Service delivery review agendas which benefits all customers as our innovative service evolves. We look to provide advice and guidance on the Oracle Roadmap and any legislative requirements which may impact customers. We are able to cross fertilise knowledge and experience from our customers which includes the private sector.
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